Returns and Exchanges
All orders are handmade and made-to-order. We want our customers to be satisfied with their purchases. We understand that it can be hard to be sure of the fit without trying something on first, which is why we are happy to assist you if you are unsure about measurements or sizing. Due to the one-of-a-kind nature of our items, ALL SALES ARE FINAL. if you have any questions, please ask before purchasing.
We accept Visa, Discover, Mastercard, and American Express.
All items are made to order within 1-2 weeks.
Domestic shipping takes 3-5 days within the US using the United States Postal Service, USPS.
International shipping is also available. Delivery time may take at least 10 days or longer. Please note that tracking numbers are only available within the US. Once packages leave US borders, USPS is no longer responsible and therefore cannot provide tracking beyond domestic borders. If you would like to request another shipping method, please request via email prior to ordering.
RUSH ORDERS (DOMESTIC ONLY) are available and processed within 3-7 business days for an additional $35 fee (please email to request a rush order prior to ordering). Rush orders shipping are made using the United States Postal Service, USPS. Other shipping carriers may be requested at an additional fee (Please request via email prior to ordering). Shipping takes 2-3 days within the US. RUSH ORDERS ARE NOT AVAILABLE FOR INTERNATIONAL ORDERS.
Information regarding the status of your order will be sent to you via email. If you have not received an order confirmation email by the end of the business day of placing your order, please first check your email spam filter before calling Buxton Shique customer service. When your order ships from our warehouse, you will receive a shipping confirmation email containing tracking information for your packages.
***DRY CLEAN ONLY***